Frequently Asked Questions

🌿 Orders & Products

What kinds of products do you offer?

We offer faith-based devotionals, journals, printables, coloring books, and meaningful gifts designed to encourage your walk with God.

Do you offer digital products?

Yes! Many of our devotionals, journals, and printables are available as instant downloads. Your files will be emailed to you right after purchase.

Will my printed devotional or book look exactly like the photos?

Yes — our product images accurately reflect the real item. Colors may vary slightly due to screen display, but quality and design remain the same.

📦 Shipping

When will my order ship?

Most physical orders ship within 2–5 business days. Digital items are delivered instantly via email.

How long does shipping take?

U.S. orders typically arrive in 3–7 business days after shipment. International shipping times vary.

Do you offer tracking?

Yes — once your package ships, your tracking number will be emailed to you automatically.

My package is delayed or missing — what do I do?

If your order hasn't arrived in the expected timeframe, email us at support@duvall-curiosities.com and we'll be happy to help.

💛 Returns & Refunds

What is your return policy?

We accept returns on most physical products within 30 days, as long as the item is unused and in original condition. Digital items are non-refundable due to immediate delivery.

How do I request a return or refund?

Email us at support@duvall-curiosities.com with your order number, and we'll guide you through the process.

💾 Digital Downloads

Where do I find my digital downloads?

You'll receive a download link by email immediately after purchase. You can also access downloads anytime through your account.

I didn't receive my download email — what should I do?

Please check your spam or promotions folder. If it's not there, email us and we'll resend your files right away.

✨ Free Devotional

How do I get the free 7-day devotional?

Sign up for our newsletter on the homepage or in the footer. The devotional will be sent to your inbox automatically.

I signed up but didn't get my devotional — help!

Check your spam folder or search your inbox for "Duvall Curiosities." Still not there? Contact us and we'll send it directly to you.

🙋‍♀️ Accounts & Support

Do I need an account to order?

No — you can check out as a guest. Creating an account simply makes order tracking and digital downloads easier.

How can I contact you?

You can reach us anytime at support@duvall-curiosities.com. We're here to help and encourage you however we can.


🌼 Thank you for supporting a small, faith-centered business.
Every purchase helps us create resources that draw hearts closer to Jesus.